Refund Policy


Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods (or the last goods, part shipment or piece in the case of a contract for several goods of a uniform order or the delivery of goods in several part shipments or pieces).

To exercise your right of withdrawal, you must send us

SABATCHI
Owner Kristina Eberlein
Karl-Marx-Allee 85
10243 Berlin
E-mail: info@sabatchi.com

by means of a clear statement (eg a letter sent by mail or e-mail) about your decision to revoke this contract. For this purpose, you can use the model withdrawal form attached below, which, however, is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to

SABATCHI
Owner Kristina Eberlein
Karl-Marx-Allee 85
10243 Berlin

with immediate effect and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the direct cost of returning the goods/s.

You must pay for any loss in value of the goods/s only if this loss in value is due to handling by you that is not necessary for testing the condition, properties and functioning of the goods.

End of the revocation

Sample revocation form

(If you want to revoke the contract, please fill out this form and send it back)

SABATCHI
Owner Kristina Eberlein
Karl-Marx-Allee 85
10243 Berlin
E-mail: info@sabatchi.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*):

- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in the case of communication on paper)
- Date
(*) Please delete where inapplicable.

The above right of withdrawal does not apply to contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal was removed after delivery.